"Powering Great Commerce" News

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How Search Trends Change Leading Up to Halloween

Search volume is a largely organic phenomenon. As interest builds and peaks around certain topics,[...]

How Coach Saved Itself from Retail Discounts

As the market for designer handbags expanded in recent years, Coach Inc., like many other brands,[...]

2017 Ecommerce Holiday Planning Guide

Onestop provides end-to-end ecommerce solutions for brands and retailers. Each year, Onestop combs[...]

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An Ecommerce Customer Bill of Rights

Customers want to support businesses that provide a valuable service or good, but those expectations are increasing every day. They also want to[...]

Ecommerce Customer Service: Democratize Your Data

Ecommerce solutions developers can help online retailers with more transparencey for their customer service agents. Jason Compton wrote a piece on[...]

Ecommerce Customer Service: 8 Misconceptions

Comcast has built quite a reputation in the Philadelphia area in recent years—and it’s not a good one.  The media giant’s customer service[...]

Explosive Growth in Ecommerce Retail - A Ninja Tale

Ecommerce merchants often spend too little attention on customer service. Focused on getting the right sale, resources are focused on acquisition[...]

The Risks and Rewards of Amazon Go Technology for Clothing Retailers

Jeff Bezos continues to disrupt the retail industry with the introduction of Amazon Go, a digital shopping platform that meshes online shopping[...]

Snag Loyal Shoppers with Social Media Marketing

The Holiday season has brought you a bounty of new customers.  Nurturing social media platforms and providing ease and convenience for first-time[...]

Keep Your Holiday Customers Coming Back

Holiday shoppers are notorious for being disloyal. They shop for bargains and are always on the hunt for a good deal. It's likely that they don't[...]

5 Ways to Scare Off Holiday Shoppers

The holidays are here and it's time to shop. And what better way to save time and money than shopping online? So you advertise a sale and the[...]

A Tale of Two Omnichannels

The term "omnichannel" has lost favor in the marketing lexicon because most retailers have come to understand that to a customer, it’s just[...]

Why Your Customers May Not Trust You

 

Security leaks are rampant, and customers, not surprisingly, are becoming leery of anyone selling products or services online. Your customers[...]