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A Convergence of Technology, Retail and Fashion

The Ecommerce Subscription Model: Is It Working?

Subscriptions to newspapers, magazines, wine or other consumables have been around for decades.[...]

Ecommerce Customer Service: 8 Misconceptions

Comcast has built quite a reputation in the Philadelphia area in recent years—and it’s not a good[...]

Know Your Luxury Shoppers

Every consumer can fluctuate between various shopping segments due to lifestyle choices,[...]

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The Ecommerce Subscription Model: Is It Working?

Subscriptions to newspapers, magazines, wine or other consumables have been around for decades. Many may also remember the Columbia House Record[...]

Ecommerce Customer Service: 8 Misconceptions

Comcast has built quite a reputation in the Philadelphia area in recent years—and it’s not a good one.  The media giant’s customer service[...]

Know Your Luxury Shoppers

Every consumer can fluctuate between various shopping segments due to lifestyle choices, environment, values, financial situation or other factors[...]

The Pros And Cons of Flash Sales

People don’t buy for logical reasons. They buy for emotional reasons.

Explosive Growth in Ecommerce Retail - A Ninja Tale

Ecommerce merchants often spend too little attention on customer service. Focused on getting the right sale, resources are focused on acquisition[...]

The Burden of Convenience: Reshaping The Retail Value Proposition

You might have heard about the perceived death of the retail industry. News of store closures by big box retailers from J.C. Penney to Kmart[...]

5 Reasons No One is Using Your Mobile App

Wondering why your app is not bringing back the results you expected? The answer may be more common than you think. The proof is in the numbers,[...]

Sudden Impact: Brands Adapt to Store Closures

The digital tsunami that has driven the world into the arms of certain ecommerce giants is simultaneously taking its toll on commercial real[...]

7 Little Changes That Will Enhance Your Ecommerce Analytics

It is a capital mistake to theorize before one has data.

-Sherlock Holmes

It used to be more than enough to simply have a website to provide[...]

A Quick History of Gamification in Brand Marketing

It’s not about ‘gamifying’. It’s about driving revenue, saving costs, making people more efficient.